Customer Service is a Game Changer at Summerfields West

Joy Walker

Joy Game Changer


Joy Walker, a homeowner at Summerfields West, a new Williamstown, NJ 55+ community, is happy in her new home, loves her new friends and all that the community has to offer. She credits Anne Marie Burgo, her sales associate, with making the buying process easy and enjoyable.


Those who believe that advanced technological communication in itself has vanquished the virtues of face-to-face interaction may consider a visit to the Summerfields West 55+ community in Williamstown. Summerfields homeowner Joy Walker did just that, and has been thanking herself ever since. Summerfields West is built by The Temple Companies, whose reputation for quality construction, insightful community planning and unmatched customer satisfaction spans over 55 years.

Joy was so impressed with the community, the location, the home designs and the service she received that she put down a deposit on her first visit to Summerfields West. “From the very start, when Anne Marie Burgo (Sales Associate) greeted me with a friendly face and a welcoming ‘Hello,’ I sensed that I was making the right home purchasing decision,” recalled Joy. “I immediately felt comfortable and she never pressured me. What’s funny, is that after speaking with her for a while, I realized I had met her 19 years ago at another Temple Companies community in the area.” As anyone involved with the homebuilding industry will attest, a sales associate with almost two decades at the same company speaks volumes for the integrity imparted by the builder on its employees and, subsequently, its customers.

“Anne Marie treats everyone like family and there is no mistaking that she really cares about guiding her customers, answering all their questions and helping them feel comfortable throughout the home buying process,” she said.

Video Testimonial from Joy

Joy, who moved to Summerfields West from Cape Coral, Florida, chose the “Meadow” home design for its efficient yet generous floor plan, appealing design and the unbeatable Summerfields West location. “As it turned out,” she said, “securing the perfect home and location was just a part of my new lifestyle experience. I love how everyone in this community looks out for each other, without intruding on privacy…but they are always there when you need them.” Joy added that she made a “fast friend” who lives around the corner and who also previously resided in a tropical climate. “It’s so easy to make friends here; plus everything you need is close by, from shopping and restaurants, easy access to Philadelphia and Atlantic City and for me, personally, the little church on Main Street which I am attending.”

Summerfields West offers a choice of five, easy-living single-level home designs ranging from approximately 1,200 square feet to over 1,600 square feet. Each features 2 or 3 bedrooms, 2 full baths, efficient kitchens, living and dining rooms, and large master bedrooms with walk-in closets. The community is comfortably nestled in the heart of the New Jersey Pinelands, yet is convenient to every lifestyle amenity. As an added-value customer service, the builder offers customization services to better accommodate individual homebuyers’ needs.

“The deciding factors in choosing Summerfields West were Anne Marie’s professionalism and friendly service, along with the cute little house I was looking for all along,” Joy concluded.

To learn more about Summerfields West and their helpful customer services, including the unique Risk-Free Site Reservation Policy, call 1-856-629-2001.

Posted in Interviews, Resident Testimonials, Video Testimonials and tagged , , , .